VanMoof
A digital flagship store for bold bike builders
VanMoof builds city-proof bikes. Founded in Amsterdam, the city cycling capital of the world. These days, VanMoof riders zip their way through an exploding number of cities around the globe. From London and Berlin to San Francisco and Tokyo. As the company scaled up, Momkai was invited to lead their next digital transformation.
A radical change of gear
VanMoof wanted more control: no more third-party retailers. A radical change in which digital is the focal point of sales and stories. We helped them make that transition. From choosing your bike, to keeping it ship-shape, to finding it back if it’s stolen— VanMoof believes the whole shebang should be completely, delightfully effortless.
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Big in Japan
We made sure that the platform spoke to people all around the world. For the launch of the new model design, we worked together with UltraSuperNew in Tokyo. Research on the behavior and habits of Japanese users led to an improved user experience. We illustrated a little ‘kawaii’ character to introduce product details.